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Frequently Asked Questions

Plan your New Zealand journey

Navigate the essentials for your unforgettable all-inclusive Next Level Pickleball Adventures. Learn about travel logistics, extending your stay, and how to make the most of your time in New Zealand. See our Rotorua Pickleball Tours FAQ section below to get your questions answered.

Section 1: Travel Logistics

What airport should participants fly into?

Most international travelers will arrive at Auckland International Airport (AKL) and then take a connecting flight to Rotorua Airport (ROT). 

How do participants get from the Rotorua airport to the Pullman Rotorua Hotel? Are shuttles, taxis, or Ubers available?

On the tour start date, NLPA will provide a shuttle from Rotorua Airport (ROT) to the Pullman Rotorua hotel If needed. Simply inform your tour guide in advance, and we can arrange it for you. Participants arriving outside the scheduled meet-up day/time are responsible for their own transport. Rotorua Airport offers several options:

  • Shuttle to Hotel: There are various shuttles available, i.e. Ready2Roll Approximately $60

  • Bus to Hotel: Around $2.50 per person, one way.

  • Taxis and Ubers to Hotel: These are readily available in the area. Cost varies.

  • Local transport company: i.e. Cheepo Rides $24 (available from 6 am to 6 pm).

What transport is provided between locations during the tour?

NLPA will arrange all transportation during the tour, including travel between the hotel, pickleball courts, and activity sites. Depending on group size, transport will be via bus or large-capacity van. Some free-time activities will be booked by participants and you will need to select your own transportation.


How far is the Pullman Hotel from key locations?

Below is a list of the locations we will be travelling to during the week. All transportation will be provided for these locations, or are within walking distance:

Extending Your Stay in New Zealand

How can I make the most of my trip if I arrive early or stay longer? New Zealand offers endless adventures beyond our scheduled tour. Below are a few suggestions to enhance your visit:

North Island Highlights:

  • Bay of Islands: Fly into Auckland and drive north to explore the Bay of Islands. Visit Paihia, Russell, and Cape Reinga for stunning beaches, history, and breathtaking scenery. A boat tour to the Hole in the Rock or dolphin watching is highly recommended. The Treaty Grounds are also rich in history and tell the story of the relationship between “The Crown” and the Māori people.

  • Hamilton: Stop in Hamilton on your way to Rotorua to visit the Hamilton Gardens. These award-winning themed gardens offer a serene and inspiring experience.

  • Hobbiton & Weta Workshop: Fans of The Lord of the Rings can explore the Hobbiton movie set near Matamata or fly to Wellington to visit the Weta Workshop and Te Papa Museum, home to an impressive World War I exhibit created by Weta artists.

  • Hawke's Bay Winery Tour is a fantastic option. Known for its stunning landscapes and award-winning wineries, Hawke's Bay offers a rich experience of New Zealand’s wine culture. From here, you can easily extend your journey to other iconic North Island destinations, such as:

  • Napier and Hastings – Explore the charming Art Deco architecture and taste premium wines from some of the country's best wineries.

  • Taupō – Discover the stunning Huka Falls, lake activities, and relaxing spas.

  • Auckland – End your tour with a visit to New Zealand's largest city, offering vibrant dining, cultural, and outdoor activities, or ferry over to one of the nearby islands.

South Island Highlights:

To extend your trip further, consider adding the South Island:

  • Queenstown & Milford Sound: Known for its adventure sports and stunning landscapes. Queenstown is a must-see. Milford Sound offers a scenic fjord cruise and opportunities to see wildlife like seals and penguins.

  • Christchurch & Akaroa: Stroll through Christchurch’s gardens or take a day trip to the French-inspired village of Akaroa.

  • Wanaka: Relax by Lake Wanaka or hike the famous Roy’s Peak for panoramic views.

Pickleball Opportunities in New Zealand Beyond the Tour

If you’re a pickleball enthusiast, consider exploring the sport across New Zealand during your extended stay. While facilities may differ from those in the U.S., there are plenty of opportunities to play and connect with local players. Pickleball is growing rapidly across the country, with clubs and venues in Auckland, Tauranga, Rotorua, Wellington, Hawkes Bay, Taupō, Christchurch, and many other towns and cities. Whether you’re looking for social games or competitive play, you’ll find welcoming communities wherever you go.

  • Hamilton: Visit New Zealand’s first purpose-built pickleball courts “Topspin” for a unique experience. (Note: This indoor facility can get warm in the summer.)

  • Auckland: Several clubs offer regular games and welcome visitors to join their sessions.

  • Wellington: Known for a growing competitive scene, you’ll find active clubs and players eager to challenge your skills.

  • Christchurch: Pickleball is gaining momentum here, with increasing participation and opportunities for social and competitive play.

No matter where you go, you’ll find a welcoming community of players who are passionate about the game.

What makes pickleball special in Rotorua?

Rotorua holds a unique place in New Zealand pickleball history—it was the first location where pickleball was introduced to the country (2015). The sport’s roots here are strong, and the local community remains an active hub for pickleball enthusiasts.

How popular is pickleball in New Zealand?

Pickleball is one of the fastest-growing sports in the country. While still a relatively new sport here, it’s gaining traction, with more players joining clubs every year.

What type of facilities can I expect?

Most pickleball courts in New Zealand are shared spaces, such as badminton halls, tennis courts with temporary lines, or multi-purpose gymnasiums. While the facilities may differ from the dedicated courts seen in the U.S., the energy and passion of the players make up for it.

Travel Tips:

  • Stick to one island if your time is limited. A single trip focusing on the South Island or North Island allows for a more relaxed experience.

  • Renting a car is the best way to explore New Zealand’s diverse landscapes, but domestic flights between cities are efficient if you prefer not to drive. Driving in New Zealand may be different than how you drive at home. We drive on the left side of the road and the steering wheel is on the right.

    • Note: A valid US driver's license is all you need to be a legal driver in New Zealand.

Section 2: Pickleball Sessions and Coaching During Your Tour

How will we group players by skill level during your tour with us?

Players will initially be ranked by their Dynamic Universal Pickleball Rating (DUPR). Additional factors include registration answers (experience with racket sports, pickleball playing frequency, and self-rating) and an assessment during the first session by our certified coaches. Our certified coaches will assess players without a DUPR during the registration process and initial session. This will then influence which players are grouped together for skills and drills and round robin play.


What will be taught during the pickleball sessions?

Coaches will tailor sessions to participants’ needs, covering skills such as serving/receiving, drives, drops, and dinks. Advanced topics like strategy, team play, and paddle control/spin will also be considered. Social play and a mini-tournament (competitive round robin) will provide opportunities to apply these skills.

Who are the coaches, and what are their qualifications?

 All coaches are certified through a USA Pickleball-recognized organization, with levels ranging from 1 to 3, depending on players’ needs. Group coaching sessions maintain a maximum 1:8 ratio, while drills are capped at 1:12.

Will participants need to bring their own paddles and balls?

Participants are encouraged to bring their own paddles. NLPA will provide basic paddles (Koru Paddles) for borrowing, and Pickleball Essentials will supply demo paddles for trial or purchase. Onix indoor pickleballs will be provided for all sessions.

Are pickleball sessions indoors or outdoors?

All sessions are played indoors at Rotorua Badminton Hall (aka Rotorua Pickleball Club with six courts). No other confusing lines like you get from shared sports facilities. (Subject to change as other venues may be considered).

Section 3: Adventure and Sightseeing

Are all activities & meals included in the tour price?

Yes, all listed activities and meals on the itinerary are included in the price. There are no hidden costs. Expect that there may be a few additional costs for the following:

Additional costs may apply for:

  • Room upgrades/single occupancy requests. (The standard room for the tour is the “Superior Room” which has 2 Queen Beds, with a city or lake view. For those going solo or wanting an upgrade to one King Bed, this can be arranged, while available.) Hotel amenities are found here.

  • Other Costs:

    • Extra snacks or meals outside normal meal times are identified with an asterisk. 

    • Souvenirs or pickleball equipment purchases.

    • Spirits (hard alcohol) consumed during meals will be at your own expense. (Bottles of wine and/or beer will be provided during group meals/gatherings.)

    Note: You can use your NLPA-provided $500 VISA card for such purchases


Are the adventure activities physically demanding?

Simply put, there are always options to push yourself physically or simply relax. Our tours are active, with walking and standing for up to three hours in various weather conditions (The average temperature in the Bay of Plenty, New Zealand, from December to March is between 68°F and 77°F. February is the warmest month, with an average maximum temperature of 73.4°F.). Activities are at your own pace and risk.

The most physically demanding option is the hike to the summit of Mauao (when visiting the beach town, Mount Maunganui). This features steep stairs and a ¾ mile (1.2 km) trail (a 45-60 minute hike uphill). Alternative options include walking around the base or exploring local shops and walking along the beaches.

For a unique evening experience, the Glowworm Kayak Tour offers a serene paddle through glowworm-lit canyons along the Pokaiwhenua Stream. This gentle stream, protected from wind by the canyon walls, makes the tour accessible for most fitness levels. Participants should expect to paddle themselves for the duration, but the pace is relaxed, allowing time to take in the magical sights. No prior kayaking experience is necessary, though a moderate level of fitness is required.

For adrenaline seekers, choose between two exciting options at Ōkere Falls:

  • Rotorua Rafting: A 50-minute Grade 5 white-water rafting adventure down the Kaituna River, featuring 14 rapids and the world-famous 7-meter Tutea Falls, the highest commercially rafted waterfall in the world. While no prior experience is necessary, participants need a reasonable level of fitness, a sense of adventure, and swimwear. Wetsuits and life jackets are provided. This activity is not suited for individuals over 265 lbs (120 kg), older less-fit participants, or those uncomfortable in water. You do not need to know how to swim, but feeling secure around and on water is necessary. VOTED #1 EXPERIENCE IN NZ, #1 EXPERIENCE IN THE SOUTH PACIFIC and #2 EXPERIENCE IN THE WORLD

  • Ōkere Falls Zipline Tour: Glide through the treetops and over the beautiful Kaituna River with spectacular views of waterfalls and native bush. This guided experience is perfect for those seeking excitement without getting wet.

For a gentler option, take a scenic walk through the native bush. The well-formed track stretches 30 minutes one way and offers lookouts over the Ōkere River and its waterfalls. Head to the main lookout platform by Hinemoa's steps and you can watch rafters and kayakers sweep over the highest commercially rafted waterfall in the world. Along the way, explore the Trout Pool Reserve and a small cave with unique natural features. There is a loop  trail that heads up and over the ridge for those looking for a different view on the way back.

More Info


Section 4: Dining and Cultural Experiences

What meals are included in the tour price?

When we say "All-Inclusive" we mean it!  Unlike other tours, NLPA provides for all your meals, and are included in the price (group meals & other meals*)

  • Group Meals: (4) Welcome dinner, Te Puia buffet, final awards dinner, and farewell breakfast. Group meals include drinks (including beer and  wine). Spirits (cocktails) are at your own expense.

  • Other Meals: 

    • Breakfasts: (6) Included with your room at Pullman Rotorua (including the farewell breakfast).

    • Lunches: (5) Your NLPA-provided Visa card can be used for any meals you have on your own, including lunches you'll have in Rotorua, Mount Maunganui.  There will be options for packed lunches on several days as well.

    • Dinners: (6) (Including Group Meals listed above) In addition to the group meals listed above, you'll have the opportunity to try out some of the local favorites like El Mexicano Zapata, Poco, along with dozens of great restaurants at the famous Eat Street

*Meal Voucher: NLPA gives you a NZ$500 Visa card per person for other meals and expenses during the week.

Will dietary restrictions (e.g., vegan, gluten-free) be accommodated?

Vegetarian diets can be accommodated with advance notice. While NLPA cannot guarantee meals for specific dietary needs or allergies, participants with restrictions usually manage well with local options and flexibility. Discuss dietary needs with your guide at the start of the tour.

What guided cultural experiences are included in the tour?

  • Te Puia: Guided tours of geothermal areas, kiwi bird viewing, and a traditional Haka performance.

  • Glowworm Kayak: Evening paddle through glowworm-lit canyons with historical commentary.

  • Ōkere Falls: Options for ziplining and rafting, both are guided and include cultural and environmental education talking points.

Section 5: General Questions (tour size, pricing, solo travelers)

What is the group size for each tour?

Tours accommodate 10–24 participants to ensure an enjoyable experience. Even numbers are prioritized for pickleball activities; coaches can fill in if needed.

Standard & Early Bird Pricing

Sign up early and save big! The discounted rate of $4,250 USD/$7,785 NZD* (approximately a $250 USD / $415 NZD* savings off the regular price of $4,500 USD / $7,785 NZD*) is available to the first 10 participants or until August 1st, 2025, whichever comes first.

Secure your spot now to enjoy luxury accommodations, unforgettable adventures, and world-class pickleball coaching at an unbeatable price!

*subject to change (see booking form for final price)


Is the tour price guaranteed?

Yes, the tour price is locked in once a deposit is paid. The price covers the tour's specified activities, accommodation, and meals (as listed). Please note that airfare is not included in the tour price. Additionally, participants are responsible for arranging their own travel to Rotorua. Please note that additional costs may apply for room upgrades, single occupancy requests, or optional activities not included in your NLPA tour.

Are the itineraries subject to change?

Yes, while we strive to follow the published itinerary, adjustments may be made to ensure the best possible experience for all participants. Factors such as weather conditions, availability of activities, or local circumstances may lead to minor changes. We will notify you of any significant changes in advance.

Itinerary

Options for Solo Travelers and Private Rooms

We warmly welcome solo travelers! You have two options for accommodations:

  1. Room Share: Share a room with another solo traveler of the same sex. Make this choice knowing that your roommate may have different habits and sleeping schedules. Contact information can be provided, if you wish to chat ahead of time.

  2. Private Room: Secure a private room by paying a “single supplement” (an additional fee).

What is the single supplement fee?
For guests who prefer to have their own room during the tour, a single supplement fee will apply. The current fee is estimated at USD $760/$1350 NZD* (this estimated fee is on top of your regular price) Please note that this fee may vary depending on the final room rates from Pullman Rotorua. We will confirm the exact fee closer to the tour date.

Exception: In the case that we have an odd number of participants, the last person who would normally share a room will be offered a "free upgrade" to their own room, at no extra charge.

We recommend booking early to secure your spot at our early bird price and to ensure the best possible accommodations.

Additional Details:

  • Private Room Availability: A limited number of private rooms are available for an additional fee. If none are available at the time of booking, we’ll notify you immediately. You can choose to:

    • Proceed with a shared room, or

    • Cancel your reservation.

  • Adding a Private Room Later: If a private room becomes available after booking, you may add it by paying the “single supplement” (additional fee), as listed above and on our NLPA Tour's webpage.

  • Alternative Private Room Options: If no private rooms are available through us, you can opt for our assistance in securing a market-rate private room. This service includes a nonrefundable $250 (USD) fee for research and booking, with additional costs at your expense. We’ll confirm pricing before finalizing your booking.

Important Notes:

  • The single supplement (additional fee) guarantees a private room but does not ensure a larger or upgraded room. Single rooms are sometimes the smallest available.

  • Single supplements (additional fees) are refundable if canceled at least 60 days before the tour departure date. After this deadline, refunds are not available unless booked within 67 days of departure, in which case cancellation is allowed within (7) seven days of booking.

  • In the event of a “Creditable Event” (as outlined in our terms and conditions), the single supplement (additional fee) may be credited.

*subject to change (see booking form for final pricing)

Can I transfer my reservation to another NLPA tour date if my plans change?

Yes, you can transfer your reservation to another tour date, subject to availability. Transfer requests must be made at least 60 days before the original tour start date. Please note that any deposit made is fully refundable within 30 days of payment, but after 30 days, deposits become non-refundable. If you book within 60 days of the tour’s departure, the full amount is due at booking, and no refunds will be issued. Transfers may also be subject to price differences or additional fees. For full details, please refer to our terms and conditions, or feel free to contact us directly with any questions.

What are the expectations for participants during the tour?

We ask that all participants do their best to arrive in good health and be prepared for an active tour. Some activities may require a reasonable level of fitness, such as walking on uneven terrain or engaging in physical activities like pickleball, hiking, or gentle kayaking. We expect participants to cooperate with the group, respect the schedule, and follow any guidance from tour leaders. Being prepared to manage your own luggage and follow safety instructions will help ensure a smooth and enjoyable experience.

Should I pack light for the tour?

Yes, we recommend packing light to ensure a comfortable and hassle-free experience. We suggest bringing only one checked bag and a small carry-on or backpack for essentials. Rotorua’s weather can be unpredictable (wind and rain come and go), so we advise packing moisture-wicking clothing, sturdy shoes for outdoor activities, and a light waterproof jacket. Keep in mind that most transportation between activities will be via shuttle or bus, so manageable bags or backpacks is ideal.

What is the typical weather during the tour dates, and what clothing should participants bring?

Rotorua experiences warm, wet summers (Dec-Feb), with daytime temperatures ranging from 69°F to 84°F (21°C to 29°C) and about (4) four inches (105 mm) of rainfall. Pack:

  • Light, moisture-wicking clothing. As with most moderate climates, layering clothes works well.

  • Athletic wear and non-marking shoes for pickleball.

  • Swimwear for spa, hot pools and beach activities

  • Sturdy, comfortable shoes, and water shoes, for outdoor activities.

  • Waterproof jacket, compact umbrella (optional for shade/rain), and layers for temperature changes.

  • Note: A full packing list is further down in this document.

What currency is accepted in New Zealand, and are credit cards widely used?

The New Zealand Dollar (NZD) is accepted. Most transactions are made with EFTPOS (debit cards) or credit cards, as cash use is decreasing. The exchange rate, as of this writing in Jan 2025 is $1.00 US = $1.77 NZ.

Should participants plan to tip?

Tipping is not customary in New Zealand. Workers are paid fair wages and do not expect tips. However, tipping is appreciated if you feel it is warranted.

Can participants make a down payment to reserve their spot, or is full payment required upfront?

A 15% deposit of the total price is required to reserve your spot, with the full balance due 60 days before the tour.

What is your refund and cancellation policy?

Deposits are fully refundable within 30 days of payment, aligning with the 15% deposit requirement. After 30 days, deposits become non-refundable.

  • 60 days or more before the tour: You may cancel your registration for a full refund, minus the non-refundable deposit.

  • 30 to 59 days before the tour: A refund of 50% of the total tour cost, minus the non-refundable deposit, will be issued.

  • 29 days or fewer before the tour: No refunds will be issued for cancellations within this timeframe.

  • If you book within 60 days of the tour: The full amount is due at the time of booking and is non-refundable.

Creditable Events:
In the case of a “Creditable Event” (e.g., medical emergencies, natural disasters), we may issue credits for future tours at our discretion. Supporting documentation will be required. Please refer to the detailed policy for specific refund scenarios and applicable conditions.

Packing for your tour

Gear up for your Next Level journey! Find tips on what to pack for your tour, including attire for pickleball games, exploration-ready outfits, and travel documents.

Clothing:

  • Light, moisture-wicking clothing for pickleball and outdoor activities

  • Athletic wear for pickleball (comfortable, breathable clothes)

  • Sturdy shoes for outdoor activities, water shoes (e.g., hiking, ziplining, pools, beaches )

  • Waterproof jacket/hood for potential rainy days

  • Compact umbrella for light showers/shade (optional)

  • Swimwear and shorts for activities like rafting, kayaking, or hot pools

  • Casual wear for sightseeing, dining out, and cultural experiences

  • Layers for temperature changes (it can get cooler in the evenings or during adventures)

  • Hat, sunglasses, visor  (New Zealand sun can have high levels of UV rays)

  • Sleepwear

Pickleball Gear:

  • Pickleball paddle (you’re encouraged to bring your own, but basic paddles will be provided for borrowing)

  • Grip tape (optional, if you'd like to change or add to your paddle)

  • Towel for sweaty sessions, and your other preferred gear 

  • Water bottle (stay hydrated during sessions and during our adventure tours)

Adventure Gear:

  • Lightweight backpack for day trips (carry essentials for sightseeing and activities)

  • Sunscreen and lip balm with SPF (New Zealand sun can have high levels of UV rays)

  • Insect repellent for outdoor activities (yes, we have bugs and insects too, but no snakes!) 

  • Camera/phone for capturing the beauty of Rotorua and your adventures. (We suggest arranging an International plan with your cell phone carrier; most offer variable options for short-term international use). 

  • Reusable water bottle (essential for the glowworm kayak and other adventures)

  • Medications (bring any required prescriptions)

  • Personal identification (passport, driver's license, etc.)

For the Hotel & Relaxation:

  • Casual evening wear for dinners and social gatherings.

  • Small travel laundry detergent (if you prefer to do your laundry). Pullman Rotorua Hotel provides laundry service at your convenience, and hot water linen and laundry washing to keep your favorite outfits clean and fresh throughout your trip (extra charge).

  • Sleep mask or earplugs (if you’re sensitive to noise, especially if room-sharing with another solo traveler).

  • Power adapter (New Zealand uses plug TYPE I, so make sure to bring (or purchase when you arrive) the right adapter for your electronics.)

  • Chargers for your phone, camera, or other devices (charging cords for mobile phones will fit into most NZ charging cubes and can be purchased almost anywhere in NZ).

  • Personal hygiene items (toothbrush, toothpaste, shampoo, conditioner, etc. — basic toiletries will be provided by the hotel, but feel free to bring your preferred brands, purchase when you arrive or put in checked baggage).

  • Small first aid kit (band-aids, pain relief, etc.)

Required Documents for Travel:

  • Passport

  • Travel Declaration (Required for entry into New Zealand.

  • NZeTA (New Zealand Visitor Visa, required for US citizens).

Optional Items:

  • Book or journal for downtime

  • Lightweight workout gear for non-pickleball exercise (if you plan to run, walk, etc.)

  • Travel guidebook or map for Bay of Plenty (Rotorua, Mount Maunganui), New Zealand.

Summary of Required Documents for U.S. Citizens:

  • Valid passport (with at least 3 months validity beyond departure)

  • NZeTA (New Zealand electronic Travel Authority) a.k.a. Visitors Visa.

  • Travel Declaration (submitted 24 hours before arrival)

  • Proof of accommodation and travel arrangements

  • Travel insurance or other insurance coverage (recommended)

  • Vaccination and health documents (check for the latest requirements)

  • Customs declaration (if applicable, upon arrival)

NLPA Contact Information

Name: CHRIS KINMAN

Phone: +64 210 287 1727

Email: NextLevelPickleballNZ@gmail.com

Physical Address: 

  216 Penny Road

  Rotorua, 3096

  New Zealand 


1. Valid Passport

Ensure your U.S. passport is valid for at least three months beyond your planned departure date from New Zealand. It’s recommended to have a passport with at least one blank page for immigration stamps.

2. NZeTA (New Zealand Electronic Travel Authority)

The NZeTA is required for U.S. citizens traveling to New Zealand for tourism purposes.

  • How to apply: You can apply for an NZeTA online through the official New Zealand Immigration website link above. The application is quick and can be processed within minutes. 

  • Cost: A processing fee applies (approximately $100 NZD for online applications).

  • Duration: The NZeTA is valid for up to 2 years, but it’s important to ensure it’s valid for the duration of your trip.

3. Travel Declaration

New Zealand requires travelers to complete an electronic travel declaration 24-hours before entering the country. NZTD is easily completed online. The New Zealand Traveller Declaration (NZTD) collects travel, customs, immigration and biosecurity information.

It is free and everyone travelling into New Zealand must complete a declaration.

  • How to apply: Click the link (NZTD) to apply for the Declaration within the 24-hour window before travelling.

  • Important Note: The travel declaration (#3) must be submitted within 24 hours of your arrival date in New Zealand. The declaration should be submitted 24 hours before the first leg of your trip to NZ. 

4. Travel Insurance (Recommended but not mandatory)

While not mandatory, travel insurance is strongly recommended for international travelers to New Zealand. It should cover unexpected medical expenses, trip cancellations, and lost baggage. This is especially important if you are participating in adventurous activities like pickleball, hiking, or zip-lining. 

Many travelers have personal insurance that does reimburse for medical expenses overseas. 

Triple AAA (accident insurance) and some U.S. credit cards also provide coverage (accidents, lost luggage, etc.) when their card is used for travel. 

We suggest you check in with your health insurance company (and other cards) to confirm their coverage and their process if you were to have a medical need or unexpected cost in New Zealand. Inquire about the paperwork they will need and their correct phone number or email to contact for reimbursement. This will assure you have all at hand before leaving for your trip to New Zealand. 

That being said, If you are a visitor to New Zealand and have an accident, the Accident Compensation Corporation of New Zealand (ACC) will cover most of your medical costs related to the injury, including emergency care, surgery, physiotherapy, and some medications, as it provides no-fault personal injury cover for all residents and visitors to the country.


5. Vaccination and Health Requirements

New Zealand has lifted most COVID-19 travel restrictions, but it’s always best to check the latest health requirements for international travelers before departure. Ensure you're up-to-date on vaccinations and any specific health or medical declarations.

  • Travel Health Declaration: Depending on the circumstances at the time, you may need to complete a health declaration for entry.

6. Flight and Accommodation Arrangements

Ensure you’ve booked your flight and accommodation for the duration of your stay. Immigration may ask for evidence of your travel plans upon entry.

  • Hotel Details: Have confirmation of your hotel bookings ready, especially if you’re booking with a tour operator.

    • Here is where you will be staying during your week with us:

Pullman Rotorua Hotel 

Address: 1135 Arawa Street, Rotorua 3010

Phone: +64 7 343 9750

7. Customs Declarations (Upon Arrival)

When you arrive in New Zealand, you’ll need to declare any items that are prohibited or restricted (e.g., certain foods, fruit, plants, or animal products). They are extremely strict, so please take note of what not to pack and you’ll have no issue or delay upon your arrival.

Biosecurity checks: New Zealand has strict biosecurity regulations also, so be sure to declare any items you’re bringing into the country that could pose a risk to its environment. (e.g. Outdoor camping equipment or hiking shoes with manure or dirt, anything that could transfer plant or animal material to NZ from a farm/yard or other outdoor activity).

Travel Requirements for U.S. Citizens

To travel to New Zealand from the United States, there are a few key requirements you'll need to address. Here’s a list of the necessary steps:

Adventure awaits in New Zealand

Get ready for an incredible escape filled with unforgettable experiences. Dive into the best of New Zealand's Bay of Plenty as you embark on a Destination Pickleball & Adventure Tour like never before.